Privacy Policy

This Privacy Policy explains how Shutter Stories processes personal data when you use highwaywalktheme.shop, make an inquiry, book photography services, or communicate with us about product photography work.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?

Contact Information

Privacy email
Privacy phone
+92 348 2013508
Mailing address
4, 5, Gujranwala, 52250, PK
Privacy contact

Use the contact details below for privacy questions, requests, or complaints about this policy.

User Rights

Your Rights

Subject to applicable law, you may ask us to access, correct, update, or delete certain personal data, or to object to or restrict some processing. Where we rely on your consent for a specific activity, you may withdraw that consent for future processing. Some requests may be limited where we must keep information for legal, contractual, or operational reasons.

Available rights depend on the nature of the data and the law that applies to the request.
Requests

How to Make a Request

Requests should identify the data or activity in question and include enough detail for us to review them properly. We may ask for additional information to confirm identity and protect against unauthorized disclosure. If a request cannot be fully granted, we will explain the main reason where the law requires us to do so.

We may need information to verify identity before acting on a request.
Data Retention

Data Retention

Inquiry records, booking details, project files, payment records, and communication history are retained for practical business, tax, accounting, dispute-handling, and service-reference purposes. When data is no longer needed, we delete it or de-identify it within a reasonable period, subject to any legal obligation to keep it longer.

We keep information only for as long as it is needed for the stated purpose or a legal requirement.
Policy Updates

Policy Changes

The updated version will apply from the date it is posted unless a later effective date is stated. If a change is material, we will take reasonable steps to draw attention to it through the site or other suitable communication channels.

We may revise this policy when our practices, services, or legal obligations change.
01

Data We Collect

We may collect contact details, inquiry content, booking and planning information, product and shot-list details, payment-related records, communication history, and technical data such as device, browser, and usage information. Where a private selection gallery or written usage notes are used, we also process the related review and delivery records.

The categories collected depend on booking, inquiry, and site-use activity.
02

How We Collect Data

We receive data from contact forms, email, phone calls, planning calls, and other messages sent to us. We also generate records from session planning, quote preparation, proof gallery review, editing, file delivery, and website interactions, including basic technical logs and cookie data.

Most information comes directly from clients or is created during service delivery.
03

Cookies We Use

Session cookies help the site function during a visit. Preference cookies may remember basic settings. Analytics or performance cookies may help us understand how the site is used and whether pages load correctly. We do not use cookies to collect more information than is reasonably needed for these purposes.

We use a limited set of cookies for operation, preference, and analytics purposes.
04

Cookie Controls

You may manage cookies through your browser controls, including blocking or deleting them. If you disable certain cookies, parts of the site may be less convenient or may not remember your preferences. We do not rely on cookie settings to override any legal or operational record-keeping that is otherwise required.

Browser settings can limit cookies, but some site functions may not work as intended.
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, schedule sessions, manage proof gallery review, edit and deliver files, process payments, maintain records, operate the website, improve service quality, and meet legal or accounting obligations. We may also use limited data to confirm booking details, manage communication about a project, and support the agreed image usage notes for a client.

Processing is limited to the operational needs of the studio and website.
02 · Sharing

Service Providers and Partners

We may share personal data with payment processors, hosting and website support providers, communication tools, and other operational vendors that help us run the site and deliver services. Where a project requires it, we may also share relevant booking or delivery information with contractors involved in production or file handling. These parties are expected to use the data only for the agreed purpose and to keep it confidential where appropriate.

Service providers receive only the information needed to perform their assigned tasks.